Job Description

This is a TPD (0.2 Status), day shift Clinical Service Specialist position in the CPG Physical Medicine & Rehab clinic. The Clinical Service Specialist is a dynamic caregiver who demonstrates excellence in patient care and customer service. Qualified candidates will already have a strong background in customer service and problem-solving behaviors. We are looking for a Certified Medical Assistant but are willing to train the employee while they are enrolled in an accredited MA program. The Clinical Service Specialist gets to experience all aspects of the ambulatory clinic. They are trained to room patients, perform front office duties and assist providers with in-office procedures. This position is part time, does not include weekend shifts and is under the clinical supervision of a licensed physician for patient care activities. The Clinical Service Specialist is expected to have high standards of clinical performance with ownership of the patient experience in the clinic setting. Minimum Required: Graduate of accredited Medical Assistant program within 12 months of hire. Basic Life Support (BLS) for healthcare providers within 30 days of employment. Flexibility for changes in schedule. Ability to work independently and efficiently in busy practice setting. Skills in problem solving, customer service and good clinical judgement for decisions. Weekend Requirements: No Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. Culture & Perks Community Medical Center – Leading the Way in Patient Care Community Medical Center is a licensed 150 bed hospital comprising adult and pediatric health care delivery systems and is part of Lifepoint Health and Billings Clinic. We are proud to be the only hospital in Montana to earn The Joint Commission’s Gold Seal of Approval for Advanced Certification in Perinatal Care; to have Western Montana’s only Chest Pain Accreditation, and our Cancer Center is accredited by the Commission on Cancer in advanced clinical care, scientific research, and technological inventions. We have also been named the 1 Rehab Hospital in Montana by U.S. News & World Report, ranking care of patients recovering from events such as stroke, traumatic brain injury, and severe burns. For more information about Community Medical Center, please call (406) 728-4100 or visit communitymed.org For more information about Lifepoint Health, visit LifepointHealth.net Missoula Welcomes You Home CMC is located on a 45-acre campus in Missoula, Montana. Nestled in the Rocky Mountains of western Montana, between Glacier and Yellowstone national parks. Our diverse community serves as western Montana’s hub for education and healthcare and offers the perfect blend of four-season outdoor recreation, small town charm and big city amenities. Missoula has been named 1 for “fun” for young adults by Smart Asset, the personal finance website, that compiles U.S. Census data and Missoula ranks second in the country for the number of entertainment venues per capita and is close behind when it comes to restaurants and bars. On any given day you can enjoy one of Missoula’s concert venues, restaurants, breweries, hiking trails, ski resorts, and more COVID-19 Update: Community Medical Center is hiring top talent, but we also have a mission of Making Communities Healthier, which means keeping our community safe and to reduce the risk of exposure. We have modified our conditions of employment to include COVID-19 vaccination unless a documented medical or religious exemption is approved. This position is subject to Drug and Alcohol Testing according to MT Law 39-2-205-39-2-211.

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