Job Description
Salary: $60,000 - $70,000 +commission
Chesapeake Irrigation & Lighting, Inc. is hiring a strategic and hands-on Irrigation Service Operations Manager to lead our service division. This hybrid role blends irrigation service expertise , team leadership, and client-facing sales responsibilities. If you're ready to drive operational excellence and grow with a respected name in the Mid-Atlantic irrigation industry, we want to meet you.
Key Responsibilities:
Oversee daily irrigation service operations , including technician dispatch, scheduling, and resource allocation
Supervise field technicians and office staff to ensure seamless service delivery
Conduct client consultations, prepare estimates, and present irrigation design proposals
Provide technical support during complex repairs and installations
Manage seasonal irrigation programs (startups, shutdowns, winterization)
Ensure safety compliance and water usage regulations
Monitor labor and material usage to support profitability
Collaborate with leadership on planning, forecasting, and service improvement
What Makes This Role Stand Out:
Cross-functional leadership across field and office teams
Customer-facing expertise that builds trust and drives retention
Technical depth in residential and commercial irrigation systems
Operational efficiency through streamlined routing and scheduling
Growth mindset with a focus on upselling and business development
Safety-first culture and regulatory compliance
Qualifications:
8+ years in irrigation service or landscaping operations
2+ years in a supervisory or operations management role
Strong estimating, proposal development, and customer service skills
Proficiency in Microsoft Office; CAD and business platforms a plus
Valid driver's license; irrigation certifications (CIC, CID, CLIA) preferred
Excellent communication, leadership, and problem-solving abilities
Performance Metrics:
Service department profitability and technician productivity
Estimate conversion rate and client retention
Safety compliance and incident reduction
Sales profitability measured by GPM and closing ratio
Working Conditions:
Indoor and outdoor environments with seasonal exposure
Moderate physical activity during site visits
Availability for early mornings, evenings, and occasional weekends
Ready to lead with impact? Apply today to become our next Irrigation Service Operations Manager and help shape the future of irrigation excellence at Chesapeake Irrigation & Lighting, Inc.
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