Job Description
Position Summary...
What you'll do...
About Sam’s Club
Sam’s Club is a division of Walmart and is a membership warehouse club, with $64 billion in net revenue in Fiscal year 2021 serving tens of millions of members online and in nearly 600 locations across the US and Puerto Rico. We offer members quality products at exceptional value that is unmatched by traditional retail.
Instead of stocking each item in every available brand, Sam’s Club merchants do their homework for our members, stocking the right products and purchasing them in large quantities, passing on the savings to our members. We also reduce costs by maintaining a simple shopping environment, often displaying our merchandise on shipping pallets so we can move new items in as quickly as they move out. Sam’s Club also provides a variety of member benefits such as Sam’s Club Credit, Instant Savings, free health screenings, sampling demonstrations and members-only savings on fuel. Additionally, we work to make shopping with us as frictionless as possible with digital products like ‘scan and go’ that allows members to skip check-out lines entirely by scanning and paying for items on their phones.
Summary…
We are currently seeking a highly motivated and experienced Market People Partner to support our Sam's Club locations throughout Cleveland and Pittsburg area. In this role, you will serve as the primary Human Resources (HR) contact and business partner for our clubs, ensuring that all HR functions and initiatives are effectively implemented and aligned with our corporate strategies and goals.
The position will be based in either the Cleveland, OH or Pittsburgh, PA area.
What you’ll bring…
- A minimum of 5 years of experience in HR, with a focus on partnering with business leaders in a multi-unit retail or similar environment.
- Strong knowledge of HR best practices, as well as federal, state, and local employment laws and regulations.
- Willingness to travel 3-4 days per week to the clubs and could include evenings and weekends.
- Proven experience in managing and implementing HR initiatives across multiple locations, including talent acquisition, performance management, employee engagement, and retention.
- Exceptional interpersonal and communication skills, with the ability to build strong relationships with store managers, associates, and other stakeholders.
- Demonstrated ability to influence and collaborate with cross-functional teams and senior leadership.
- Strong analytical and problem-solving skills, with the ability to use HR metrics and data-driven insights to inform decision-making and drive continuous improvement.
- Experience in change management and organizational development, with a focus on fostering a diverse and inclusive work environment with a sense of belonging focusing on associate experience.
- Proven ability to manage multiple priorities and projects simultaneously, while maintaining attention to detail and meeting deadlines.
- Certification in Human Resources, such as PHR or SPHR, is highly desirable.
What you’ll do…
- Driving associate engagement by analyzing survey data and employment trends; soliciting associate feedback and other associate data sources to assist in identifying solutions and action plans; supporting company's Open Door Policy; researching issues; reviewing and ensuring consistent application of company policies and procedures, initiating investigations; and providing associates with resolutions.
- Executing People business plans for the market level by assisting in the development of the HR business plan, gathering internal and external perspectives, trends, and other data specific to geographic area; acting as a resource in the implementation of plans; and monitoring facility performance against plans.
- Developing and executing action plans to proactively resolve labor concerns by educating market and club associates; answering questions; communicating to field management; advising and guiding club managers on proper responses; and acting as first responder for labor concerns.
- Building relationships with management associates by touring stores; discussing skill development opportunities and future career goals; and assisting associates in creating opportunities for skill development and career advancement.
- Managing the recruiting process for potential management associates by developing relationships with professional organizations and universities; identifying key talent within the community; sharing the benefits of working for Sam's Club with potential talent.
- Drives associate engagement by analyzing survey data and employment trends; soliciting associate feedback and other associate data sources to assist in identifying solutions and action plans; supporting company's Open Door Policy; researching issues; reviewing and ensuring consistent application of company policies and procedures, initiating investigations; and providing associates with resolutions.
- Executes HR business plans for the regional level by assisting in the development of the HR business plan, gathering internal and external perspectives, trends, and other data specific to geographic area; acting as a resource in the implementation of plans; and monitoring facility performance against plans.
- Develops and executes action plans to proactively resolve labor concerns by educating market and club associates; answering questions; communicating to field management; advising and guiding club managers on proper responses; and acting as first responder for labor concerns.
- Builds relationships with management associates by touring stores; discussing skill development opportunities and future career goals; and assisting associates in creating opportunities for skill development and career advancement.
- Manages the recruiting process for potential management associates by developing relationships with professional organizations and universities; identifying key talent within the community; sharing the benefits of working for Sam's Club with potential talent; negotiating with candidates regarding relocation possibilities; and making job offers to top candidates.
- Advises and guides operations peers by providing ongoing leadership support.
- Drives club-level talent management by developing and implementing store management talent plans; utilizing workforce planning techniques; sourcing, interviewing, and acquiring key talent; developing relationships with professional organizations and colleges; monitoring and creating action plans for diversity initiatives; conducting gap analysis and seeking learning and development solutions to address competency gaps; providing performance feedback and recommendations regarding talent strengths and development needs; and facilitating performance management processes and initiatives.
- Ensures compliance with federal, state, and local laws and regulations and company policies and procedures for multiple facilities by analyzing and interpreting reports; implementing and monitoring human resource compliance; implementing action plans to improve performance; and directing the management teams in ensuring confidentiality of information, documentation, and assigned records.
- Oversees, communicates, and drives the consistent implementation of the company's human resource (HR) practices, systems, and personnel-related activities in multiple facilities by auditing HR practices at the club level; analyzing and monitoring reports; creating action plans to resolve issues; verifying data; conducting on-site observations; training club management on HR methodology and processes; and providing HR advice and consulting to club management.
- Develops and implements HR strategy for the market by gathering internal and external perspectives, trends, and other data specific to geographic area; aligning plans to the business strategy; monitoring facility performance against plans; and managing talent development plans.
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
- Models’ compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Health
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in an HR related field (e.g., Industrial Relations) and 2 years of combined managerial experience supervising salaried
Associates; OR 4 years of combined managerial experience supervising salaried Associates, including at least 2 years experience with HR
management responsibilities (e.g., staffing, performance management, coaching and mentoring, training, compensation, promotion)
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
HR Management, Retail ExperienceHuman Resources - Professional HR (PHR) CERTIFICATION - Certification, Human Resources - Sr. Professional HR (SPHR) CERTIFICATION - Certification
Primary Location...
10250 BROOKPARK RD, BROOKLYN, OH 44130-1106, United States of America #J-18808-Ljbffr
Job Tags
Temporary work, Training, Online, Local area, Field, Unit, Relocation, Travel, Afternoon shift, 3 days per week,